Excellence in public service: delivery and reform

CAPAM 2014 biennial conference

Gay Hamilton with Paul Crookall and Duane Herperger

Since the founding of the Commonwealth Association for Public Administration and Management in 1994, public service has become more challenging. We have shifted from… More…

Management Team of Kumbh Mela 2013 wins CAPAM gold

Commonwealth Association for Public Administration and Management

The state government of Uttar Pradesh in India won the Innovations in Government Services and Programmes category and overall gold medal at the Commonwealth Association for Public Administration and Management (CAPAM) 2014 International Innovations Awards… More…

Innovation capacity in the public sector: A framework for comparative analysis

Jenny M. Lewis and Lykke Margot Ricard

Innovation in the public sector has become an important focus for governments around the world over the last decade. The pressure on governments to do more… More…

Science of delivery: Education outcomes and the World Bank

Arianne Wessal, Clay Wescott and Carlos Espindola

Do World Bank-supported education projects achieve better outcomes when there is deeper attention to designing monitoring and evaluation systems during project design?… More…

Managing human resources in the public service: Kenya

Margaret Kobia

The promulgation of Kenya’s Constitution in August 2010 was a major turning point in the history of the country’s public service. Whereas the primary motivation for the new constitution was… More…

Fiscal relations in Kenya’s devolved system of government

Obuya Bagaka

Intergovernmental fiscal relations often refer to the interactions between two or more levels of government over the assignment of taxing and spending powers. These interactions occur between… More…

The nexus of good governance and leadership

Sylvester Odhiambo Obong’o and John Wilkins

Governance is ‘the formation and stewardship of the formal and informal rules that regulate the public realm, including its political, economic and social dimensions. Good governance enables… More…

Independent utilities regulation: The case of Vanuatu

Hasso Bhatia

Vanuatu is a small island country in the south-west Pacific Ocean. It consists of 82 islands of which 65 are inhabited, with a total population of about 270,000. The country spans a large… More…